Useful Information

72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
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Guest Reviews

Gem Fitzrovia Hotel

What Says Our Guests

Results: 2 - 155 of 1545 Reviews
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Leisure
26
Aug
2026
London stay
Fitzrovia had a wonderful feel. I felt comfortable and safe
Mrs E R
Stay date : 21 Aug 2026
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26
Aug
2026
A good night’s sleep.
Lovely hotel. Comfy bed and slept very well. The only issue I would have was the lime scale in the kettle in the room and when we went for breakfast, the same again. But London has some of the hardest water in the UK & Europe, It just meant I didn’t have as many cups of tea, as I would have liked. That’s the only thing I could pick up on, so I went to the shop nearby and had juice/water from there instead, everything else was perfect and I would definitely stay again. We also had a little issue with no lighting or air con on our third night stay, within half an hour and a couple of phone calls to the reception this got fixed and it was all working again. The customer service was lovely, especially during breakfast.
Miss C H
Stay date : 21 Aug 2026
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25
Aug
2026
I could change rooms, 4th floor was excellent, thank you
Mrs S E
Stay date : 14 Aug 2026
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25
Aug
2026
I could change rooms, 4th floor was excellent, thank you
Mrs S E
Stay date : 14 Aug 2026
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25
Aug
2026
Excellent hotel for a 4 day trip.
Great hotel for a 4 night stay . Excellent room, good breakfast, location is perfect for exploring central London but nice and quiet in the immediate area. Staff were very attentive and couldn't have been more helpful. Only slight negative would be the bed was very firm and not great for my wifes back. Other than that I couldn't recommend the Hotel highly enough!!!
Mr P B
Stay date : 20 Aug 2026
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24
Aug
2026
Nice hotel
Occassionally I stay overnight in London and have used the Gem Fitzrovia a couple of times. It is in a good location and the staff have always been pleasant. I will definately stay in this hotel in the future.
Mr p a
Stay date : 23 Aug 2026
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24
Aug
2026
A lovely stay
Mrs N H
Stay date : 22 Aug 2026
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22
Aug
2026
We found the hotel central for visiting places. The staff were extremely helpful and would definitely stay again.
Mrs J W
Stay date : 20 Aug 2026
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18
Aug
2026
Lovely facility, nice room. Staff was very helpful and accommodating to our needs--we had to change our travel plans and staff helped us work through baggage and travel issues. Had some difficulty working through the air conditioning..the in-room controls are not at all intuitive...but after a couple of attempts and assistance from staff all was well. The quality of the breakfast was a real highlight and again, staff in the dining area were exemplary. Proximity to two tube stops a real plus. Thank you for a pleasant stay.
Ms W C
Stay date : 04 Aug 2026
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18
Aug
2026
I booked this hotel after months of research, as I was supposed to spend 11 days there, in recovery after my surgery. I can only say - I made the best possible decision when I booked with Gem Fitzrovia. From the moment I walked in I felt welcomed. I got the exact room that I booked - which was spacious, clean, quiet and comfortable. Location of the hotel is amazing. Breakfast was the same every morning - but very delicious, fresh and with plenty of options. But among everything, the most important and the best thing in this hotel - are staff members. Everyone, from porters to receptionists to cleaning ladies, everyone was absolutely wonderful. I spend 11 days here, 8 of which were post-surgery and I was alone. I can’t thank enough to everyone who made me feel taken care of and safe. A special thank you to Milot - for every kind word and your genuine care, you are a true gem. Hotel itself is great, but people are what makes this hotel truly amazing. Thank you from the bottom of my heart - and I’ll see you again, as this is, from now on, the only hotel I’ll book when staying in London! Sincerely, Dragana, Room 207. ??
Miss D D
Stay date : 31 Jul 2026
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