Useful Information

72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
Gem Hotels | London Luxury hotels

Guest Reviews

Gem Fitzrovia Hotel

What Says Our Guests

Results: 1 - 142 of 1415 Reviews
Business
25
Feb
2026
Staff were absolutely fantastic. Very friendly and professional.
Mrs B A
Stay date : 24 Feb 2026
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Business
25
Feb
2026
Excellent hotel & service was great
Mr C T
Stay date : 22 Feb 2026
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Leisure
25
Feb
2026
Wonderful Stay
Wonderful 3 night stay. Staff were excellent ,with a special word to Niluka and her breakfast colleagues who were so attentive and welcoming each morning. Only gripe we had was that one side of the double bed in our room was placed against the wall, making it quite awkward to get in and out of.
Ms P M
Stay date : 21 Feb 2026
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23
Feb
2026
Very good stay
Another very good experience, great location, had a very nice room and staff really helpful - Niluka at breakfast was especially friendly and nothing was too much for her - thank you
Mr G A
Stay date : 14 Feb 2026
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Leisure
20
Feb
2026
Stay at Gem Fitzrovia from 10-18 February
We really enjoyed staying at the hotel. The quiet, cleanliness, breakfasts, lifts, staff, central heating, etc were all excellent. We would like to suggest however that you install safety handles in the bath tubs. The baths are high and a handle or grip fixed to the wall would greatly assist getting in and out of the bath/shower.
Mr M N
Stay date : 10 Feb 2026
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Business
19
Feb
2026
Mrs A S G
Stay date : 10 Feb 2026
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17
Feb
2026
Mr A F
Stay date : 11 Feb 2026
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Leisure
14
Feb
2026
Great stay
Great hotel. Staff lovely and very helpful and welcoming. Bed was very comfortable and the pillows. Spacious rooms. Breakfast was great and the complimentary cream tea was a nice added bonus. Will definitely stay here again and recommend to anyone. Thank you.
Mrs L C
Stay date : 13 Feb 2026
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Leisure
13
Feb
2026
Theatre stay
The greeting on arrival was excellent and the rooms were in great condition and very comfortable. The staff were very polite and helpful . Excellent location for the underground to get around the city.
Mrs G F
Stay date : 11 Feb 2026
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Business
13
Feb
2026
I will return
I enjoyed my week long stay at Gems Fitz. The staff were outstanding in their service and are the reason I will return. In particular the pleasant staff at the breakfast service, Niluka, Elena, Mohammed, created a good start to each day. Thank you
Mr N R
Stay date : 09 Feb 2026
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