Privacy policy

Gem Hotels respect your privacy and is committed to protecting the personal information you share with us. Your privacy is important to us, please read the following to fully understand our online privacy policy. This Privacy and Cookie Policy describes how we collect, use, share, store or otherwise process the information we hold about you.

Your personal information allows us to provide the products and services you have asked for, as well as enabling us to improve those products and services by understanding your interests and preferences. By understanding what you like (and what you don't) we are able to personalise your experience, show relevant adverts and improve your stay.

Who we are

What information do we collect?

When and how we collect your information?

How we use your personal information

Profiling and preferences

Do not track signals or browser/device settings

Direct marketing

Analysis and product development

Detecting ad blockers

Linked services, third party sites and content

Protection of personal data

Identity verification

Payments and credit checks

Disclosures required by law

Acceptable usage

Data Transfers

Training and quality

Social media login

How we share your personal information

Access and Control

Audience Insights

Rights in relation to your information

For Company Career Candidates

Important Notice

Cookies and similar technologies

Changes to our Privacy and Cookie Policy

COVID-19 - NHS Test and Trace Service


Last updated