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72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
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Guest Reviews

Gem Fitzrovia Hotel

What Says Our Guests

Results: 5 - 119 of 1185 Reviews
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Business
26
Feb
2025
This was my fifth visit to The Fitzrovia Hotel. Obviously, I wouldn't keep returning if I did not have a good experience. This most recent trip confirmed that this hotel is excellent value for the price. The staff is friendly and helpful. The rooms are adequate in size with all the needed amenities. Finally, the location. There are 3 tube stops within two to four blocks: Great Portland Street, Regents Park and Warren Street stops. Additionally, you can easily walk almost anywhere in Central London from the hotel. Last but certainly not least, there are many outstanding places to eat within easy walking distance to fit any budget. Yes I will return again, and yes, I highly recommend staying here.
Mr G S
Stay date : 22 Feb 2025
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26
Feb
2025
2 nights at Gem Fitzrovia
Ms A O
Stay date : 23 Feb 2025
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23
Feb
2025
Enjoyable stay!
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Mrs M G
Stay date : 22 Feb 2025
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23
Feb
2025
Nice hotel in easily accessible and safe location. Delightful and very helpful staff. Building well maintained, warm and clean. Restaurant service good with food and plates appropriately hot. Bed and bedroom furnishings all good and comfortable but long very thin shape of room made it difficult to fully or easily utilise the space available. Two consequences of the room shape were that if we had chosen to watch TV in bed, half the TV was obscurred by one of two pillars and the bathroom mirror was at a 90 degree angle to the wash hand basin which meant contorting one's body 90 degrees to the right side in order to shave or apply makeup. Surprisingly for a London 4 star hotel the rooms did not contain a refrigerator and no dressing gowns were provided. Also despite being a double room it contained only a single chair. Some of the towels were rather threadbare and one had a hole in it though this was replaced after our first night. Though the lift was quiet and very smooth to use it happened to be located directly behind the wall at the back of our bed which meant we could hear a low rumbling sound every time someone used the lift. So though we are very happy to stay at this hotel again I would want a more regular shape of room which was not next to the lifts.
Mr. I H
Stay date : 19 Feb 2025
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23
Feb
2025
Great staff
Fantastic staff Cleanliness of the hotel top marks however on a previous stay we had a fridge in our room but after inquiring at the main reception they informed me that they did not offer this service any more ( pity) as it helps to keep your beverage cool in a warm room Also we had a Cream tea organised for a pre arranged time we arrived ten minutes beforehand but was not served till 15 minutes after the time slot so really we were waiting around for 25 minutes plus the clotted cream was rather liquified I inquired about this and they informed me it was clotted but in my opinion it wasn’t I little bit of a let down on a otherwise good stay.
Mr. V G
Stay date : 21 Feb 2025
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21
Feb
2025
Beautiful hotel and ideal location for us for the hospital. Lovely staff and beautiful room. Very clean and comfortable.
Mrs M K
Stay date : 13 Feb 2025
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20
Feb
2025
February visit
Have been staying with you since 2019. We come several times a year for theatre visits and because staff are welcoming and accommodating, we come back and stay with you
Mrs J M
Stay date : 18 Feb 2025
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17
Feb
2025
Excellent London hotel and good value with free breakfasts. Our first choice for last few years
Mr T A
Stay date : 15 Feb 2025
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15
Feb
2025
Sharon Robinson/Sisley Paris
I had the most pleasant experience at this hotel very comfortable, relaxing and a great sleep . The staff are excellent and so welcoming..
Ms S R
Stay date : 27 Jan 2025
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15
Feb
2025
I really liked this hotel because of the quality of the services. It was very, very clean. And the hotel was very well located for exploring London. I'll be back with great pleasure.
Mrs M C
Stay date : 07 Feb 2025
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