Useful Information

72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
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Guest Reviews

Gem Fitzrovia Hotel

What Says Our Guests

Results: 101 - 122 of 1212 Reviews
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04
Jan
2022
The Best Place to Stay in London
We had stayed at the Fitzrovia Hotel a month earlier, and had such a good time that we booked our next trip the very day that we checked out. During that month the pandemic had the possibility to affect our plans, and the team at Gem Hotels was so understanding and helpful. As it turns out, our weekend away was able to go ahead and we checked in for three nights over New Years Eve. As with our previous stay, we have only positive things to report. The room was so clean and comfortable and we slept amazingly in their luxurious beds. The staff are truly wonderful; from the lovely lady at reception who remembered us and made us feel so welcome, to the staff at breakfast who were friendly and kind. Our breakfasts were made-to-order and were delicious. There is a professional yet relaxed and friendly atmosphere that permeates this hotel. We would like to thank each and every member of staff for making our stay so memorable. We will absolutely be returning in the future, and I wholeheartedly recommend this beautiful hotel if you are planning a trip to London.
Mr S C
Stay date : 31 Dec 2021
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01
Jan
2022
Gem by name, gem by nature
There is so much that could be said about this amazing gem of a hotel but within this one I will only mention the most important; the staff. They are truly amazing. Helpful, friendly, professional, supporting and most of all they have the ability to become part of your family whilst away from home. The duty managers are brilliant, the front of house superb. Thank you again to everyone of you and I look forward to many excellent stays at my home from home in 2022
Mr J S
Stay date : 29 Dec 2021
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23
Dec
2021
Nice stay!
Lovely hotel in a decent location. Most impressive was the size of the room, particularly by London standards. Staff were both lovely and helpful. Price was reasonable for London but in terms of value I rated 3 that’s because of London and not this hotel which was great. Our room wasn’t ready on time but we were given complimentary drinks in the comfortable lounge area whilst we waited. Breakfast had everything expected without going over the top. Simple and tasty. Reception staff and breakfast staff deserve praise, nice and professional.
Mr M T
Stay date : 22 Dec 2021
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21
Dec
2021
Great hotel, brilliant location
A really lovely hotel, in an excellent location. It is place will stay again.
Mr Y H
Stay date : 19 Dec 2021
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19
Dec
2021
Stay 17-19/12/2021
Senior staff Bettina was particularly helpful and professional.
Mrs E J
Stay date : 17 Dec 2021
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13
Dec
2021
We have not stayed with you before. But we would love to stay with you again.
Mr D b
Stay date : 10 Dec 2021
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13
Dec
2021
Good clean hotel
Mr J S
Stay date : 12 Dec 2021
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13
Dec
2021
Superb
Excellent quality hotel in a very convenient location just a few minutes walk from Great Portland Street tube station and 20 minutes walk from Oxford Street. Staff were very helpful and polite. Room was large with a separate sofa and well equipped and spotless bathroom. We were on the 4th floor and it was very quiet. We would recommend and definitely stay here again ourselves.
Mr M H
Stay date : 09 Dec 2021
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12
Dec
2021
Comfy hotel
Lovely room. Food was good. Staff polite and helpful. I would recommend this hotel.
Mr N D
Stay date : 10 Dec 2021
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12
Dec
2021
Good Stay
Yes I would.The rooms were clean,warm,good food and 5/5 for staff service.i cant give enough credited to the breakfast team.Service was next to none.
Mr H L
Stay date : 07 Dec 2021
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