Useful Information

72-75,RED LION STREET,London,United Kingdom Email: reservations@gemhotels.com
Gem Hotels | London Luxury hotels

Guest Reviews

Gem Strathmore Hotels

What Says Our Guests

Results: 54 - 81 of 810 Reviews
Business
21
Apr
2022
Lovely breakfast!
We stayed for two nights with a 9 and 10 year old in a quad room. The check in took quite a while but was OK. We then took the very small lift to the 4th floor but the button didn't work so we got out at the third and walked up. (It seemed stuck and never worked for the duration of our stay) In our room there was no milk for our teas and coffee which we rang down to reception and some was brought up. There was only decaffeinated coffee though and no hot chocolate for the kids and only three cups and one spoon for all four of us. The room was nice and suited our needs and was cleaned and replenished daily for us. There was bottled water but no biscuits which we thought for a 4 star hotel there might have been. The breakfast was lovely so much choice and the staff so helpful and friendly. We were impressed with how quiet it was on a night, no doors banging or loud walking from surrounding areas in the hotel which is just what we needed after busy day. I would stay here again and I'm sure that if we had asked for coffee/more cups/ hot chocolate it would have been provided but it would have been nice if it had been readily available. The shower was lovely and clean perfect for what we needed. Close to the tube stations and museums was huge plus for us and one of the reasons why we booked this hotel. Lots of places to eat nearby and and a cosy room to go back to after a day of exploring London. Just a few tweaks and it would have been a 5 out of 5 for everything.
Mrs R P
Stay date : 19 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Business
21
Apr
2022
Fantastic
I really enjoyed our stay.the Hotel is lovely and our room was so nice and clean.thankyou for the warm welcome ??
Mrs E M
Stay date : 20 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Business
21
Apr
2022
Once again, a night at The Strathmore
A lovely, value for money hotel in a great part of London with very lose access to the underground. The hotel is scrupulously clean, with nice towels and bedding, if I could change one thing it would be the pillows which are a bit hard to what I’m used to. The staff are exceptionally friendly and the breakfast is great.
Mr M B
Stay date : 20 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
20
Apr
2022
Don't mention the bathroom
Fantastic location,quiet and convenient . Small dated room with a bathroom the size of a cloakroom..but the staff were very friendly and helpful and the breakfast is great..Had a very pleasant stay..
Ms N N
Stay date : 16 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
19
Apr
2022
Convenience and Comfort
Fantastic deal as booked last minute for an event at the Royal Albert Hall. Literally 5 mins walk from the venue, with a great selection of shops and pubs 5 mins the other way (also where Gloucester Road tube station is) the hotel was perfectly situated for our needs. Whilst we didn't make use of the food arrangements, we could see a busy breakfast time restaurant which is always a promising sign and every member of staff we encountered were polite, courteous and accommodating. A beautiful old hotel, with updated bedrooms, boasting modern en suite facilities and extremely comfortable beds, whilst not compromising many of the original featires of the building. My only suggestion would be air conditioning, or at the very least a fan in the room, as whilst the hotel is not situated on a particularly busy road, sleeping with the window open in London proved a little noisy at times. All in all though, a fantastic visit and we will certainly book again for future events.
Mr M L
Stay date : 18 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
19
Apr
2022
Mr I M
Stay date : 13 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
17
Apr
2022
Mrs
Thank you!!!
Mrs M B v d L N
Stay date : 14 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Business
16
Apr
2022
Lovely Hotel
Really nice hotel with lovely friendly staff. Nice room overlooking gardens. Good breakfast.Stayed in December with friends, visited again with my son in April.Very handy for the tube station around the corner. In a nice location with eateries & bars a couple of minutes away. Can walk to Hyde park. Holland Park, Albert Hall museums etc. Would definitely come back .
Mrs I M
Stay date : 01 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
15
Apr
2022
Ms S J
Stay date : 11 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events
Leisure
13
Apr
2022
Albert Hall
Our booking advised breakfast was included however when we checked in we were advised this was a continental breakfast. This is something I would expect in mainland Europe but the term ‘breakfast’ in the uk usually implies Full English available and a continental would be specified on the booking. This was the only disappointment. The quality of the continental breakfast was lovely but we just didn’t know this was all that was on offer because the booking wasn’t clear.
Ms R C
Stay date : 11 Apr 2022
Facilities
Cleanliness
Staff
Value
Rooms
Food and Drinks
Meeting and Events